How to Minister to Hurting People

How to Minister to People

When They are Sharing Something Important to Them

(How You Would Like Others to Minister to You)

First – LISTEN

  • Actively – give feedback to be sure you are hearing them as they want to be heard
  • Ask questions – draw out more
  • Demonstrate interest in who they are, what they are saying and what they’ve been through
  • If you have experienced what they are sharing with you, briefly let them know it (without making your story the focus of the conversation), so that they will feel more connected to you
  • Listen without giving solutions
  • Listen without giving Bible verses or trite sayings
  • Listen for their feelings
  • Connect with their thoughts


  • Let yourself feel what they are feeling as much as possible – pray for this

*The more healed we are the more we are able to do this.

  • Show them that you are feeling some of what they are feeling
  • Do not assume that you feel exactly what someone else if feeling if you have never gone through the situation they are describing
  • Empathy is not a solution, but it provides comfort, which changes a person’s experience of pain
  • Connect with their feelings


  • Pray for God to reveal Himself to them in this situation
  • Pray to discover God together
  • Pray to stop trying to be in control of the situation and let God be in control
  • Pray to ask God to give directions and resource
  • Connect them to God


  • Partner with them in discovering and following God’s directions
  • Don’t do for them what they need to do for themselves
  • Help to make it possible for them to do what they need to do
  • Connect them to God’s solutions

It is a terrible thing to be alone.  God did not design us to be alone.  (Genesis 2:18)  Real ministry is about creating loving relationships; connecting with people’s minds (listening), connecting with people’s hearts (empathizing), and connecting them with God.


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